This vendor's support is...
I'll give them that.
The hoops to jump through just to create a ticket, then the wait after a ticket has been created.
"Oh, we'll proceed with this ad-hoc request for now, but you need one of *these* authorized people to authorize the request."
(Literally none of the listed people are still with our company.)
A instance dedicated - but not limited - to people with an interest in the GNU+Linux ecosystem and/or general tech. Sysadmins to enthusiasts, creators to movielovers - Welcome!